Connect and coordinate AI agents from any vendor through a single orchestrator, built for every business process — from customer service to finance and HR.
An AI agent is an application that operates autonomously — understanding, planning, and acting on a defined goal. It uses a Large Language Model (LLM) to reason, and connects to tools, other models, or IT systems to accomplish a user's objective.
Operates on pre-defined, rule-based logic
Purpose-built with a limited scope
Multiple specialized agents collaborate and communicate — this is where watsonx Orchestrate operates
Build agents without needing to be an AI expert
Leverage existing investments — no vendor lock-in
Choose your own model, framework, and deployment method
Audit and control agents across their entire lifecycle
Deploy pre-built agents in under 5 minutes
Cut cost per transaction and eliminate repetitive work with agents that run around the clock
Tasks complete 25% faster and work quality improves by up to 40% when teams have AI agent support
Deploy pre-built agents in under 5 minutes and start seeing results without waiting on a large project
Governance and SOC2/ISO27001/PCI/HIPAA standards let you deploy AI with confidence and full traceability
Role-based access control, robust authentication, secure credential management, and full traceability of every AI agent action.
Reduce resolution time and raise NPS/CSAT with agent assist
Read more →Automate lead and opportunity management
Read more →Recruiting, onboarding, and employee support
Read more →Source-to-pay, order-to-cash, lower cost per transaction
Read more →Gartner Peer Insights 4.0/5 · G2 4.4/5 · TrustRadius 8.3/10 — used by 10,000+ organizations worldwide
